Retail Department Lead & Training Coach

Floor & Decor Holdings Inc.; Mesquite (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k match

Employee Stock Purchase Plan

Medical Insurance

Dental Insurance

Paid vacations

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking a Product Sales Specialist to help customers find the right flooring products and provide exceptional service.

You will contribute to a positive shopping experience by sharing product knowledge and answering questions in a fast-paced environment. Responsibilities include greeting customers, assisting with selections, processing transactions at the POS, and delivering brief how-to classes.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or sales experience or equivalent.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers in a helpful, courteous manner.
• Assist customers with product questions and selections.
• Process sales at checkout using POS system and handle refunds/exchanges per guidelines.
• Provide product demonstrations and basic trainings to customers.

Skills

Customer service

Communication

Multi-tasking

Sales knowledge

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. is seeking a Product Sales Specialist to help customers find the right flooring products and provide exceptional service.

You will contribute to a positive shopping experience by sharing product knowledge and answering questions in a fast-paced environment. Responsibilities include greeting customers, assisting with selections, processing transactions at the POS, and delivering brief how-to classes.