Debt Resolution Specialist — Remote/Hybrid

Achieve; Arizona; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Hybrid and remote work options

401(k) with employer match

Medical, dental, and vision with HSA/F

Competitive vacation and sick time

Education expense reimbursement up to

Pet care discounts

Achieve Care Fund

Job summary

Achieve is seeking a Debt Consultant to join the Debt Resolution team in the Phoenix, AZ area. You will guide high-debt customers through personalized debt-resolution strategies, balancing empathy with clear financial guidance, and work toward enrollment with 1–2 call closes.

Ideal candidates have 3+ years in inside sales, a proven track record in commission-based roles, and the ability to manage a priority-driven pipeline.

Qualifications

• 3+ years of experience in inside sales, with a preference for consultative of financial sales environments.
• Proven success in a commission-driven role with consistent goal attainment.
• Strong ability to navigate both emotional and analytical conversations.
• Experience managing a pipeline and prioritizing opportunities effectively.
• Confidence discussing financial situations, trade-offs, and long term outcomes.
• High School diploma or equivalent.

Responsibilities

• Own and manage a pipeline of high-debt, high-entent customers from initial contact through enrollment.
• Lead consultative conversations to understand each customer's full financial picture.
• Clearly explain debt resolution strategies, program structure, and expected outcomes.
• Balance empathy with direction, guiding customers through emotionally and financially complex decisions.
• Drive efficient decision-making and close opportunities, often within 1–2 calls.
• Meet and exceed daily, weekly, and monthly sales goals.

Skills

Inside sales

Consultative sales

Communication

Pipeline management

Financial literacy

Education

High School diploma or equivalent

Job description

Achieve is seeking a Debt Consultant to join the Debt Resolution team in the Phoenix, AZ area. You will guide high-debt customers through personalized debt-resolution strategies, balancing empathy with clear financial guidance, and work toward enrollment with 1–2 call closes.

Ideal candidates have 3+ years in inside sales, a proven track record in commission-based roles, and the ability to manage a priority-driven pipeline.