Dealership Parts Advisor

BMW Northwest; Seattle (WA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with employer match

Paid vacation

Paid sick time

Employee Discounts

Job summary

Seattle MINI is seeking a customer-focused Parts Advisor to support customers, service technicians, and service advisors. You will identify, source, and provide automotive parts and accessories, ensuring accurate transactions and organized inventory.

Responsibilities include coordinating orders, using dealership software, and communicating order status to customers and staff while maintaining a clean counter and storage area.

Qualifications

• Previous automotive parts or dealership experience preferred.
• Ability to identify automotive parts and use electronic parts catalogs; familiarity with dealership management software is a plus.
• Strong customer service, communication, and organizational skills.
• Attention to detail when processing orders, handling payments, and maintaining inventory records.
• Ability to manage multiple requests, work collaboratively across departments, and follow through on customer and technician needs.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Assist customers, service technicians, and advisors in identifying and obtaining the correct automotive parts and accessories for customer purchases and repair orders.
• Provide accurate pricing, availability, and delivery information; communicate order status and delays to customers and service staff.
• Process parts orders, repair order requests, returns, payments, and warranty-related parts transactions accurately using dealership management software.
• Coordinate special orders and source uncommon or hard-to-find parts through vendors, keeping those involved informed through fulfillment.
• Support inventory accuracy through regular stock checks, organized storage, and coordination with the Parts Manager to replenish commonly used items.
• Prioritize technician parts requests to minimize downtime and support efficient service department workflow.

Skills

Parts knowledge

Customer service

Communication

Organization

Team collaboration

Tools

Electronic parts catalogs

Dealership management software

Job description

Dealership Parts Advisor# Dealership Parts AdvisorSeattle, WA 98125## OverviewSalary Range$26.00 - $30.00 Hourly## DescriptionSeattle MINI is seeking a customer-focused Parts Advisor to support our customers, service technicians, and service advisors. This position identifies, sources, and supplies automotive parts and accessories while ensuring accurate transactions, maintaining organized inventory, and providing professional service. The Parts Advisor supports both customer counter operations and service department needs to help keep repairs and orders moving efficiently.Key Responsibilities* Assist customers, service technicians, and advisors in identifying and obtaining the correct automotive parts and accessories for customer purchases and repair orders.* Provide accurate pricing, availability, and delivery information; communicate order status and delays to customers and service staff.* Process parts orders, repair order requests, returns, payments, and warranty-related parts transactions accurately using dealership management software.* Coordinate special orders and source uncommon or hard-to-find parts through vendors, keeping those involved informed through fulfillment.* Support inventory accuracy through regular stock checks, organized storage, and coordination with the Parts Manager to replenish commonly used items.* Prioritize technician parts requests to minimize downtime and support efficient service department workflow.* Maintain current knowledge of automotive parts, accessories, manufacturer updates, and applicable recalls; recommend relevant accessories and dealership specials.* Maintain clean, organized counter, display, and storage areas; resolve parts-related questions professionally and follow dealership policies and safety standards.Benefits* Medical benefits* 401(k) plan with employer match* Paid vacation* Paid sick time* Employee DiscountsBenefits are subject to plan terms and eligibility requirements.## QualificationsQualifications* Previous automotive parts or dealership experience preferred.* Ability to identify automotive parts and use electronic parts catalogs; familiarity with dealership management software is a plus.* Strong customer service, communication, and organizational skills.* Attention to detail when processing orders, handling payments, and maintaining inventory records.* Ability to manage multiple requests, work collaboratively across departments, and follow through on customer and technician needs.* Ability to lift up to 50 pounds and stand for extended periods.**Equal Opportunity Statement:**Scharmach Automotive Group is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace. Reasonable accommodations will be provided for qualified individuals with disabilities to perform the essential functions of this role.