Auto Parts Advisor — Customer-Driven Parts & Service

SCHARMACH VENTURES INC; Seattle (WA); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) plan with employer match

Paid vacation

Paid sick time

Employee discounts

Résumé du poste

Seattle MINI is seeking a customer-focused Parts Advisor to support customers, service technicians, and service advisors. This role identifies, sources, and supplies automotive parts and accessories while ensuring accurate transactions, maintaining organized inventory, and delivering professional service.

Key responsibilities include assisting customers and technicians with parts, providing pricing and status updates, processing orders, and coordinating special orders.

Qualifications

• Experience in automotive parts or dealership preferred.
• Ability to identify automotive parts and use electronic catalogs.
• Familiarity with dealership management software is a plus.

Responsabilités

• Assist customers, technicians, and advisors in identifying and obtaining correct parts.
• Provide pricing, availability, and delivery details; update order status.
• Process parts orders, repair orders, returns, payments, and warranty-related parts.
• Coordinate special orders and source hard-to-find parts through vendors.
• Support inventory accuracy with stock checks and replenishment.
• Prioritize technician parts requests to minimize downtime.
• Maintain knowledge of parts, manufacturer updates, and recalls; suggest accessories.
• Keep counter, display, and storage areas clean and organized; follow policies and safety standards.

Connaissances

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Outils

Electronic parts catalogs

Dealership management software

Description du poste

Seattle MINI is seeking a customer-focused Parts Advisor to support customers, service technicians, and service advisors. This role identifies, sources, and supplies automotive parts and accessories while ensuring accurate transactions, maintaining organized inventory, and delivering professional service.

Key responsibilities include assisting customers and technicians with parts, providing pricing and status updates, processing orders, and coordinating special orders.