Dealer Success Specialist

Glsauto; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

401K with match

PTO & holidays

Volunteer time off

Tuition reimbursement

Parental leave

Casual work environment

Job summary

GLS Auto is seeking a Customer Success Specialist to launch a career through campus recruiting for December 2026 and May 2027. You will build strong partnerships with automotive dealers, advise on financing solutions, and support their business success while gaining experience in business development and auto finance.

You will collaborate with cross-functional teams, maintain CRM records, and help ensure a seamless dealer experience, contributing to GLS's growth and customer satisfaction.

Qualifications

• Self-motivated with strong time management and prioritization.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and relationship-building abilities.
• Willingness to learn quickly and adapt to challenges.
• Exceptional verbal and written communication skills.
• Proficiency with Microsoft Office and ability to learn new systems.
• Customer-focused mindset with a passion for helping others.
• Interest in relationship management, business development, and financial services.
• Commitment to GLS values and positive team culture.

Responsibilities

• Build trusted relationships with dealer partners by providing exceptional service, support, and consistent communication.
• Educate dealers on our financing programs and serve as a knowledgeable resource to help them navigate opportunities and solutions.
• Collaborate with dealer partners to structure financing solutions that align with customer and business needs.
• Review credit decisions and provide timely updates, guidance, and support throughout the deal lifecycle.
• Maintain accurate and detailed records of dealer interactions and activity within CRM and proprietary systems.
• Monitor dealer engagement and identify opportunities to strengthen partnerships and drive mutual success.
• Partner with the Funding team to resolve documentation issues and ensure a seamless dealer experience.
• Collaborate with cross-functional teams to support dealer relationships and achieve shared business objectives.
• Proactively understand dealer needs and recommend solutions that create long-term value for both dealers and GLS.

Skills

Time management

Organizational skills

Interpersonal skills

Communication skills

Attention to detail

Fast learner

Customer focus

Tools

Microsoft Office

CRM systems

Job description

GLS Auto is seeking a Customer Success Specialist to launch a career through campus recruiting for December 2026 and May 2027. You will build strong partnerships with automotive dealers, advise on financing solutions, and support their business success while gaining experience in business development and auto finance.

You will collaborate with cross-functional teams, maintain CRM records, and help ensure a seamless dealer experience, contributing to GLS's growth and customer satisfaction.