Dealer Success Leader & Coach — Train, Elevate Teams

Capital One

Plano (TX)

Sur place

USD 138 000 - 158 000

Plein temps

Il y a 27 heures

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Résumé du poste

Capital One Auto is seeking a Dealer Success Manager People Leader to train, coach, and mentor a team of Dealer Success Managers nationwide. You will drive best practices, improve processes, and partner with Outside Sales to deliver exceptional service to dealer customers.

You will directly manage a team, report to the Regional President, and collaborate with the Regional Sales Manager and POD teams. Willingness to travel up to 50% is required; Plano, TX-based role with a competitive

Qualifications

High School Diploma, GED, or equivalent certification.
At least 3 years experience in staff management and training.

Responsabilités

Direct management and coaching of Dealer Success Managers, including mentorship, goal setting, performance reviews and career development.
Provides initial training, coaching and oversight of Dealer Success Managers throughout the new hire training program.
Ongoing focus and development for all Dealer Success Managers through continued education forums.
Provides understanding on policy and procedure adherence and ensures compliant actions are understood and adhered to.
Effectively communicate across the organization including Senior Leadership.
Some travel may be required up to 50%.