Dealer Success Leader & Coach

Military Friendly Company; Minneapolis (MN); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One seeks a Dealer Success Manager Coach to lead and develop Dealer Success Managers across the sales organization, with responsibility for training, performance, and strategic alignment.

You will partner with regional leadership and drive continuous improvement, while travel of up to 50% supports field coaching and field-based initiatives. This role emphasizes mentorship, policy adherence, and cross-functional collaboration.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 3 years experience in staff management and training.

Responsibilities

• Direct management and coaching of Dealer Success Managers, including mentorship, goal setting, performance reviews and career development.
• Provides initial training, coaching and oversight of Dealer Success Managers throughout the new hire training program.
• Ongoing focus and development for all Dealer Success Managers through continued education forums.
• Provides understanding on policy and procedure adherence and ensures compliant actions are understood and adhered to.
• Effectively communicate across the organization including Senior Leadership.
• Some travel may be required up to 50%.

Skills

People Leadership

Performance Management

Training & Coaching

Change Leadership

Talent Management

Strategic Thinking

Communication & Negotiation

Multi-project Management

Education

Bachelor’s Degree

Job description

Capital One seeks a Dealer Success Manager Coach to lead and develop Dealer Success Managers across the sales organization, with responsibility for training, performance, and strategic alignment.

You will partner with regional leadership and drive continuous improvement, while travel of up to 50% supports field coaching and field-based initiatives. This role emphasizes mentorship, policy adherence, and cross-functional collaboration.