Dealer Success Leader: Train, Coach, Accelerate Teams

Capital One; Minneapolis (MN); Sur place; USD 95 000 - 158 000; Plein temps

Résumé du poste

Capital One Auto is seeking a Dealer Success Manager People Leader to train, coach, and motivate our Sales Organization while guiding Dealer Success Managers nationwide. You will collaborate closely with Regional leaders to ensure excellence in dealer service and program execution, shaping a high-performing team and scalable processes.

This role emphasizes strategic leadership, talent development, and strong communication to drive performance, with required travel up to 50% and proximity to

Qualifications

• Minimum 3 years staff management and training.
• Bachelor’s degree preferred.
• 3+ years of experience in Auto Finance industry preferred.

Responsabilités

• Direct management and coaching of Dealer Success Managers, including mentorship, goal setting, performance reviews and career development.
• Provides initial training, coaching and oversight of Dealer Success Managers through the new hire training program.
• Oversee ongoing development for all Dealer Success Managers through continued education forums.
• Ensure policy and procedure adherence and compliant actions.
• Communicate effectively across the organization including Senior Leadership.
• Travel up to 50% may be required.

Connaissances

People Development

Coaching

Change Leadership

Talent Management

Strategic Thinking

Communication & Negotiation

Results Orientation

Formation

Bachelor’s Degree

High School Diploma

Description du poste

Capital One Auto is seeking a Dealer Success Manager People Leader to train, coach, and motivate our Sales Organization while guiding Dealer Success Managers nationwide. You will collaborate closely with Regional leaders to ensure excellence in dealer service and program execution, shaping a high-performing team and scalable processes.

This role emphasizes strategic leadership, talent development, and strong communication to drive performance, with required travel up to 50% and proximity to