DC Operations Supervisor — Lead, Develop & Optimize Throughput

J.Crew; Lynchburg (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

JCG in Lynchburg, VA is seeking a Distribution Center Operations Supervisor to lead and develop hourly associates within a fast-paced distribution environment. You will guide coaching, facilitation of change, and resolution of associate concerns to improve wellbeing and productivity.

The role requires a degree or equivalent experience and supervisory background in a DC setting, with strong leadership, communication, and analytical abilities to drive throughput and accuracy.

Qualifications

• Two-year or four-year college degree in management, business administration or related field, or two to five years of related field experience.
• Prior supervisory experience in a Distribution Center environment.
• Experience with the implementation of a new WMS preferred.
• Knowledge of Distribution operations (material handling equipment) and merchandise flow.
• Strong leadership abilities and excellent communication skills, both written and verbal.
• Analytical and mathematical skills; ability to interpret data and make decisions.
• Proficiency in Microsoft Office; familiarity with WMS and HR/payroll systems.

Responsibilities

• Monitor staff levels to ensure flow of merchandise through the department to meet deadlines.
• Ensure flow of merchandise within department to maximize throughput and productivity.
• Coordinate the daily processing of department under direct supervision.
• Monitor budget and payroll information (Earned/Burned report).
• Identify, coach, train and promote associates with supervisor potential.
• Evaluate direct reports' performance using mid-year and year-end objectives; provide timely feedback.
• Maintain associate records (time statements, PTO, attendance tracking).
• Keep open lines of communication to associates; contribute cost-saving ideas.

Skills

Leadership

Communication

Interpersonal skills

Coaching

Analytical skills

Mathematical skills

Prioritization

Education

Bachelor's degree in management or related field

Tools

WMS

Workday

Microsoft Office

Job description

JCG in Lynchburg, VA is seeking a Distribution Center Operations Supervisor to lead and develop hourly associates within a fast-paced distribution environment. You will guide coaching, facilitation of change, and resolution of associate concerns to improve wellbeing and productivity.

The role requires a degree or equivalent experience and supervisory background in a DC setting, with strong leadership, communication, and analytical abilities to drive throughput and accuracy.