Distribution Center Operations Supervisor

J.Crew; Lynchburg (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

JCG in Lynchburg, VA is seeking a Distribution Center Operations Supervisor to lead and develop hourly associates within a fast-paced distribution environment. You will guide coaching, facilitation of change, and resolution of associate concerns to improve wellbeing and productivity.

The role requires a degree or equivalent experience and supervisory background in a DC setting, with strong leadership, communication, and analytical abilities to drive throughput and accuracy.

Qualifications

• Two-year or four-year college degree in management, business administration or related field, or two to five years of related field experience.
• Prior supervisory experience in a Distribution Center environment.
• Experience with the implementation of a new WMS preferred.
• Knowledge of Distribution operations (material handling equipment) and merchandise flow.
• Strong leadership abilities and excellent communication skills, both written and verbal.
• Analytical and mathematical skills; ability to interpret data and make decisions.
• Proficiency in Microsoft Office; familiarity with WMS and HR/payroll systems.

Responsibilities

• Monitor staff levels to ensure flow of merchandise through the department to meet deadlines.
• Ensure flow of merchandise within department to maximize throughput and productivity.
• Coordinate the daily processing of department under direct supervision.
• Monitor budget and payroll information (Earned/Burned report).
• Identify, coach, train and promote associates with supervisor potential.
• Evaluate direct reports' performance using mid-year and year-end objectives; provide timely feedback.
• Maintain associate records (time statements, PTO, attendance tracking).
• Keep open lines of communication to associates; contribute cost-saving ideas.

Skills

Leadership

Communication

Interpersonal skills

Coaching

Analytical skills

Mathematical skills

Prioritization

Education

Bachelor's degree in management or related field

Tools

WMS

Workday

Microsoft Office

Job description

Distribution Center Operations Supervisor (Lynchburg, VA)

As a people-centric organization, we attribute the success of our Distribution Centers to the individuals who come to work each day. We foster a diverse supply chain team where your work will meaningfully impact the wellbeing and productivity of our entire squad. We believe that problems are best solved when backgrounds are mixed, perspectives are shifted, and boundaries are pushed. So—wherever you’re from—come join our crew!

Overview:

Provide motivational leadership and facilitate change. Guides the coaching and development of our hourly associates. Supports, advises, and facilitates resolution of associate concerns and issues.

Responsibilities:

• Monitor staff levels to ensure flow of merchandise through the department to meet deadlines
• Ensure flow of merchandise within department to maximize throughput and productivity
• Coordinate the daily processing of department under his/her direct report
• Monitor budget and payroll information of departments (Earned/Burned report)
• Identify, coach, train and promote associate with supervisor potential
• Evaluate and discuss each direct reports job performance using objectives set at mid-year and year-end review
• Provide timely and accurate feedback to direct reports
• Maintain associate records (time statements, PA’s, PTO and attendance tracking, etc.)
• Keep open lines of communication to associates
• Contribute cost saving ideas on a continuous basis
• Other duties and responsibilities as required by Manager/Director

Qualifications:

• A two-year or four-year College Degree in management, business administration or related study, or two to five years of related field experience
• Must have prior supervisory experience in a Distribution Center environment
• Prior experience with the implementation of a new WMS preferred
• Knowledge of Distribution operations (material handling equipment) and merchandise flow
• Strong leadership abilities
• Good communication skills both verbally and written including the ability to communicate with all levels of management
• Strong interpersonal skills
• Strong coaching and administrative skills
• Strong mathematical and analytical skills
• Ability to prioritize work based on delivery schedule
• Must be proficient in Microsoft Office (Word, Excel, and Access) WMS, and Workday or some other payroll/HR system

Physical Requirements:

• Lift, carry, push, pull, reach, grasp, bend, stoop and climb for up to 10 hours at a time
• Climb stairs
• Stand for duration of work shift and walk/move continuously
• Work around moving machinery/equipment
• Adjust to climate changes; hot and cold extremes may occur in warehouse
• Perform frequent/reoccurring movement (folding, hanging clothing, wrapping, packing, closing, ticketing, etc.)
• Lift up to 50 pounds several times per day; weight requirements may vary within work areas; perform overhead lifting as necessary
• Work comfortably on open platform/loft areas that are elevated to a second or third story level

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

One of our core focuses here at JCGis creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.