DC Membership Specialist (Contract) — In-Office

Addison Group; Washington (District of Columbia); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Practical experience across membership

CRM/AMS technology exposure

Event and meeting coordination

Collaborative, mission-driven work

Job summary

The Addison Group is seeking a Membership Assistant for a 2–3 month contract in Washington, DC. The role focuses on member services, database administration, and event support, with in-office schedule Monday to Friday 9:00 AM–5:00 PM.

The ideal candidate has 2+ years in membership services or related admin work, excels in detail, and is proficient with AMS and Microsoft Office. A Bachelor's degree is preferred.

Qualifications

• 2+ years in membership services, customer service, or related admin role.
• Experience with AMS and CRM tools (iMIS/Salesforce preferred).
• Strong attention to detail and accurate data handling.
• Excellent written and verbal communication.

Responsibilities

• Respond to member questions in a timely, professional manner.
• Maintain membership records and update account details.
• Coordinate onboarding activities for new members.
• Prepare membership reports and administrative records.
• Provide logistical support for meetings and events.
• Collaborate with internal teams to address member needs.

Skills

Membership services

Excellent communication

Organizational skills

Customer service mindset

Education

Bachelor's degree strongly preferred

Tools

Microsoft Office Suite

AMS (Association Management Systems)

iMIS

Salesforce

Job description

The Addison Group is seeking a Membership Assistant for a 2–3 month contract in Washington, DC. The role focuses on member services, database administration, and event support, with in-office schedule Monday to Friday 9:00 AM–5:00 PM.

The ideal candidate has 2+ years in membership services or related admin work, excels in detail, and is proficient with AMS and Microsoft Office. A Bachelor's degree is preferred.