Daytime Store Sales & Service Associate

CubeSmart; Broadview Heights (OH); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Work-life balance

Growth opportunities

Competitive pay

Paid time off

401(k) match

Affordable medical plans

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores in the district. You will build customer relationships, perform daily tasks, and support leasing, payments, and unit showings across a primarily daytime schedule with potential Sundays off.

This role combines customer service with property maintenance to ensure a clean, safe and efficient facility. Successful candidates will have a positive, outgoing personality, strong customer service experience, basic computer

Qualifications

• Experience delivering high-quality customer service to a diverse market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays (and possibly Sundays at some locations).

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing solutions while delivering a standout customer experience.
• Interact face-to-face with customers and build rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operational tasks including lock checks and showing units.
• Rent storage units, sell store merchandise, manage the leasing process, accept payments via POS, make daily deposits, and call customers about late payments.

Skills

Customer service

Operational focus

MS Office

Saturday availability

Driver's license

Work authorization

Tools

POS system

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores in the district. You will build customer relationships, perform daily tasks, and support leasing, payments, and unit showings across a primarily daytime schedule with potential Sundays off.

This role combines customer service with property maintenance to ensure a clean, safe and efficient facility. Successful candidates will have a positive, outgoing personality, strong customer service experience, basic computer