Daytime Front Office Patient Care Coordinator

UPMC; New Castle (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

UPMC in New Castle, PA is seeking a Patient Service Coordinator to blend front-office duties with clinical support in a fast-paced oncology practice. You will greet patients, register, schedule, verify insurance, and collect copays while assisting providers and nursing staff with vital signs and triage.

The role emphasizes a friendly patient experience, teamwork, and keeping the clinic organized and efficient during daylight hours, Monday through Friday.

Qualifications

• High School graduate or equivalent required.
• Minimum of three years of direct patient care and/or phlebotomy experience.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
• Possesses excellent organizational skills.

Responsibilities

• Greet and register patients, schedule appointments, verify insurance and collect co-pays with outstanding service.
• Assist providers and clinical staff with patient care, including taking vital signs and rooming patients.
• Stock supplies and maintain clean, organized spaces.
• Coordinate scheduling and testing, including bone marrow biopsy scheduling when needed.
• Serve as a liaison between patient and clinic staff; provide front desk coverage as assigned.
• Report safety concerns and ensure a welcoming, patient-centered environment.

Skills

Customer service

Interpersonal skills

Organizational skills

Computer skills

Medical terminology

Team collaboration

Education

High School diploma or equivalent

Job description

UPMC in New Castle, PA is seeking a Patient Service Coordinator to blend front-office duties with clinical support in a fast-paced oncology practice. You will greet patients, register, schedule, verify insurance, and collect copays while assisting providers and nursing staff with vital signs and triage.

The role emphasizes a friendly patient experience, teamwork, and keeping the clinic organized and efficient during daylight hours, Monday through Friday.