Oncology Front Desk Lead — Patient Experience

US Oncology Network-wide Career Opportunities; Horsham (PA); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Alliance Cancer Specialists in Horsham, PA is seeking a courteous Patient Services Coordinator to welcome patients, manage front-desk activity, and support clinical staff in delivering a patient-centered experience.

You will check in patients, collect co-pays, update demographics, schedule CT and PET scans after insurance approval, answer phones, route inquiries, and ensure HIPAA compliance while maintaining a neat, organized lobby.

Qualifikationen

• High school diploma or equivalent required.
• 18+ months front medical office receptionist experience with insurance forms and scheduling software.
• Proficiency with Microsoft Office (Outlook, Word, Excel) required.
• Ability to multitask and adapt to shifting priorities.

Aufgaben

• Greet patients and manage check-in and check-out.
• Answer and route phone calls; provide accurate messages.
• Schedule outside consults/procedures and imaging after insurance approval.
• Maintain patient demographics and insurance information; update records.
• Collect co-pays and issue receipts; ensure lobby is organized.
• Maintain confidentiality and HIPAA compliance.

Kenntnisse

Front desk

Medical front office

HIPAA compliance

Microsoft Office

Multitasking

Communication skills

Ausbildung

High school diploma

Tools

Scheduling software

Jobbeschreibung

Alliance Cancer Specialists in Horsham, PA is seeking a courteous Patient Services Coordinator to welcome patients, manage front-desk activity, and support clinical staff in delivering a patient-centered experience.

You will check in patients, collect co-pays, update demographics, schedule CT and PET scans after insurance approval, answer phones, route inquiries, and ensure HIPAA compliance while maintaining a neat, organized lobby.