Patient Services & Clinical Support Coordinator

UPMC; Mechanicsburg (Cumberland County); Hybrid; USD 38,000 - 52,000; Full time

Job summary

UPMC in Mechanicsburg seeks a Patient Service Coordinator who blends medical assistant and front desk skills to deliver smooth patient experiences. You will greet patients, register them, verify insurance, collect copays, and support nursing staff with routine clinical tasks in a busy clinic.

In this dual-role position, you’ll manage front desk operations while assisting with patient care, rooming, taking vitals, and coordinating testing schedules.

Qualifications

• Front desk registration and appointment scheduling experience.
• Insurances verification and copay collection.
• Clinical support including rooming patients and taking vital signs.
• Ability to assist nursing staff and maintain exam rooms.

Responsibilities

• Complete vital signs, specimen testing and EKGs as needed.
• Organize daily schedule of patients and assign rooms.
• Coordinate supplies for the unit.
• Greet patients and explain processes to new patients.
• Provide lobby/waiting room supervision and serve as clinic liaison.
• Collect copays and balance daily.
• Coordinate scheduling for testing and biopsy schedules.

Skills

Front desk experience

Medical assistant background

Customer service

Vital signs

Clinical support

Insurance verification

Scheduling appointments

Patient care

Job description

UPMC in Mechanicsburg seeks a Patient Service Coordinator who blends medical assistant and front desk skills to deliver smooth patient experiences. You will greet patients, register them, verify insurance, collect copays, and support nursing staff with routine clinical tasks in a busy clinic.

In this dual-role position, you’ll manage front desk operations while assisting with patient care, rooming, taking vitals, and coordinating testing schedules.