Day Spa Guest Experience Concierge

SPA BY THE SEA at 96707; Kapolei (HI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Career growth opportunities

Fun and energetic environment

Discount on products and services

Job summary

SPA BY THE SEA in Kapolei, HI is seeking a friendly receptionist/concierge to join our team. You will greet guests, answer calls, schedule appointments, and help maintain a clean, inviting space throughout their services. This role emphasizes excellent customer service in a fast-paced salon environment.

The ideal candidate has 2+ years in customer service, prioritizes guest satisfaction, and can proficiently use scheduling software while juggling multiple tasks with a positive attitude.

Qualifications

• Two or more years of customer service experience is preferred.
• Previous experience as a receptionist is preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet guests as they arrive at the salon
• Answer phone calls and schedule appointments
• Assist with maintaining a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Customer service

Receptionist

Communication

Scheduling software

Multi-tasking

Work ethic

Tools

Scheduling software

Job description

SPA BY THE SEA in Kapolei, HI is seeking a friendly receptionist/concierge to join our team. You will greet guests, answer calls, schedule appointments, and help maintain a clean, inviting space throughout their services. This role emphasizes excellent customer service in a fast-paced salon environment.

The ideal candidate has 2+ years in customer service, prioritizes guest satisfaction, and can proficiently use scheduling software while juggling multiple tasks with a positive attitude.