Day Shift Operations Supervisor - Maintenance

Ryder; Knoxville (TN); Presencial; USD 63.000 - 77.000; Jornada completa

Descripción de la vacante

Ryder in Knoxville, TN is hiring an Operations Supervisor to lead a busy shift, overseeing technicians and front-line staff while driving performance against metrics. The role entails coordinating work, maintaining safety standards, and ensuring customer needs are met across the shop.

The position operates Monday through Friday, 6:00 AM to 2:30 PM with hourly pay and weekly processing. This developmental track supports growth toward operations management within Ryder's expansive maintenance

Formación

• High school diploma or GED required.
• Associate's degree preferred or 1–3 years in maintenance operations.
• Bachelor's degree preferred or equivalent experience may substitute.

Responsabilidades

• Workflow Management: plan, schedule and assign work to technicians; track productivity; ensure warranty policies are followed.
• Labor Management: provide training and development; performance management of staff.
• Customer Management: maintain customer relationships, ensure uptime and follow-ups.
• Asset Management: manage shop tools, equipment, and vehicle specs; inventory control.
• Quality Management: perform inspections, root-cause analysis, and corrective actions; ensure safety and EPA compliance.

Conocimientos

Leadership

Vehicle diagnostics knowledge

Microsoft Office (intermediate)

Customer interaction

Educación

HS Diploma/GED

Associate's degree

Bachelor's degree

Herramientas

Shop Management System

Descripción del empleo

Ryder in Knoxville, TN is hiring an Operations Supervisor to lead a busy shift, overseeing technicians and front-line staff while driving performance against metrics. The role entails coordinating work, maintaining safety standards, and ensuring customer needs are met across the shop.

The position operates Monday through Friday, 6:00 AM to 2:30 PM with hourly pay and weekly processing. This developmental track supports growth toward operations management within Ryder's expansive maintenance