Shift Shop Operations Lead - Maintenance & Quality

Ryder System, Inc.; Nashville (TN); On-site; USD 74,000 - 76,000; Full time

Job summary

Ryder System, Inc. is seeking an Operations Supervisor to support the Operations Manager in managing a shift, staff, and performance at our Nashville location.

You will lead workflow, labor, and customer management while ensuring asset integrity, safety compliance, and financial targets are met. This role develops candidates for future operations leadership and emphasizes cross-functional collaboration.

Qualifications

• HS diploma or GED required; associate or bachelor’s degree preferred.
• Maintenance/technical shop experience required.
• Supervisory experience preferred; Ryder role experience may substitute.
• Experience with a Shop Management System preferred; MS Office intermediate preferred.

Responsibilities

• Workflow management: planning, scheduling, and assignment of work to technicians.
• Labor management: training, development and performance management of staff.
• Customer management: maintain relationships, resolve issues and ensure uptime.
• Asset management: oversee tools, parts, and vehicle specifications.
• Quality management: inspections, root-cause analysis, and continuous improvement.
• Financial management: control costs, payroll, POs, invoicing, and reporting.

Skills

Shop operations experience

Supervisory experience

Maintenance shop knowledge

Customer management

Education

HS diploma/GED

Associate’s degree preferred

Bachelor’s degree preferred

Tools

Shop Management System

Microsoft Office (intermediate)

Job description

Ryder System, Inc. is seeking an Operations Supervisor to support the Operations Manager in managing a shift, staff, and performance at our Nashville location.

You will lead workflow, labor, and customer management while ensuring asset integrity, safety compliance, and financial targets are met. This role develops candidates for future operations leadership and emphasizes cross-functional collaboration.