Shop Operations Lead — Maintenance & People

059 Ryder Truck Rental, Inc. (Employer-Payroll); Nashville (TN); On-site; USD 74,000 - 76,000; Full time

Job summary

Ryder System, Inc. is seeking an Operations Supervisor to lead a shift, support the Operations Manager, and ensure achievement of safety, quality, and financial targets. You will back up others, train staff, and maintain strong customer relations while overseeing parts and vehicle upkeep across the location.

The role emphasizes workflow, labor, asset, and quality management, with a focus on meeting defined metrics and SOP adherence in a fast-paced shop environment.

Qualifications

• High school diploma or GED required.
• Associate or Bachelor degree preferred, plus related experience.
• Maintenance operations experience preferred.

Responsibilities

• Manage workflow including analysis, planning and scheduling for technicians.
• Oversee labor and performance management of personnel.
• Maintain customer satisfaction and vehicle uptime.
• Manage parts inventory and shop equipment requirements.
• Ensure quality inspections and root cause analysis for repairs.

Skills

Leadership

Supervisory experience

Customer management

Communication

Team coordination

Education

H.S. diploma/GED

Associate's degree

Bachelor's degree

Tools

Shop Management System

Microsoft Office

Job description

Ryder System, Inc. is seeking an Operations Supervisor to lead a shift, support the Operations Manager, and ensure achievement of safety, quality, and financial targets. You will back up others, train staff, and maintain strong customer relations while overseeing parts and vehicle upkeep across the location.

The role emphasizes workflow, labor, asset, and quality management, with a focus on meeting defined metrics and SOP adherence in a fast-paced shop environment.