Day-Shift Lead — Fast-Paced Restaurant Team

Jersey Mike's Subs | Culinary Ventures 2 LLC; Landon (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Jersey Mike’s Subs is seeking an experienced Shift Leader for our day shift. You will lead a busy team, coach staff, ensure food quality, and deliver fast, friendly service in a high-volume setting.

Restaurant experience is required. The role focuses on taking charge, maintaining standards, training teammates, and running smooth daily operations with a strong emphasis on hospitality and safety.

Qualifications

• Restaurant experience required.
• Leadership or supervisory experience preferred.
• Dependable and able to work scheduled shifts.

Responsibilities

• Lead and motivate team members during daily shifts
• Provide friendly, fast, and accurate customer service
• Ensure sandwiches and other menu items are prepared according to Jersey Mike’s standards
• Assign tasks and keep team members productive throughout the shift
• Maintain a clean, organized, and food-safe restaurant
• Handle opening and/or closing shift responsibilities
• Assist with cash handling and register procedures
• Monitor food quality, portioning, and product freshness
• Help train and develop new and existing team members
• Handle customer concerns professionally
• Support management with inventory, prep, and daily restaurant operations
• Set the example for teamwork, urgency, cleanliness, and hospitality

Skills

Leadership

Customer service

Team motivation

Job description

Jersey Mike’s Subs is seeking an experienced Shift Leader for our day shift. You will lead a busy team, coach staff, ensure food quality, and deliver fast, friendly service in a high-volume setting.

Restaurant experience is required. The role focuses on taking charge, maintaining standards, training teammates, and running smooth daily operations with a strong emphasis on hospitality and safety.