Davis & Ogden Campus Technical Support Specialist

Weber State University Department of Automotive Technology; Ogden (UT); On-site; USD 16,763 - 23,875; Part time

Job summary

Weber State University Department of Automotive Technology seeks a Technical Support Specialist for the Davis and Ogden campuses. This role involves providing technical assistance to students, faculty, and staff experiencing issues with software and hardware.

Applicants must be current students willing to work 20–28 hours weekly. Strong customer service and troubleshooting skills are preferred, but job training will be provided.

Note: Work is in-person; remote or hybrid work options are not available.

Qualifications

• Current student available to work a minimum of 20 hours per week.
• Flexible shift schedules possible around class schedules.

Responsibilities

• Provide technical support for students, faculty, and staff.
• Assist users with software, network, and desktop issues.

Skills

Customer service experience

Computer troubleshooting skills

Education

High School diploma or equivalent

Job description

WSU's Commitment to Equal Opportunity

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

• Position Title: Davis & Ogden Campus Technical Support Specialist
• Requisition Number: H01886P
• Position Category: Hourly/Work Study
• Campus Location: Weber State University – Ogden, UT
• Hours per week: 20–28
• Months per year: 12
• Pay Grade: Salary – Hourly Pay Rate $14.75, $0.25 raise after initial training.
• FLSA: Exempt

Job Summary / Basic Function

This position will provide support as the first point of contact for students, faculty, and staff experiencing technical issues at the WSU Davis and Ogden campuses. The applicant will provide support via phone, email, chat, and in‑person to users experiencing software, network, desktop, and other technical issues.

Job training will be provided, so no previous technical experience is required. The position will work in a team environment and with the support of other technicians.

Applicant must be a current student and must be available to work a minimum of 20 hours per week. Shift schedules are flexible to work around class schedules where possible, but we are seeking an applicant that can work during a portion of our core hours (8:30 AM – 12:30 PM M–F). This position is in‑person and will alternate between the WSU Davis campus and the Ogden campus with no option for remote or hybrid work schedules.

Required Qualifications

• High School diploma or equivalent

Preferred Qualifications

• Prefer past customer service experience and computer troubleshooting skills
• Prefer currently enrolled students or prospective students who will enroll within one semester

Background Check? No