Level 1 Lab Technician

Weber State University Department of Automotive Technology

Ogden (UT)

On-site

USD 17,000 - 21,000

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Weber State University seeks a Level 1 Lab Technician to maintain and support computers, printers, and other tech in the Open Student Computer Labs across nine locations on Weber State’s Ogden and Davis campuses. The role assists lab employees and staff via Discord, email, and phone under supervision.

The position covers imaging, software updates, hardware troubleshooting, and collaboration to meet university needs. It is a student position with 20 hours per week.

Qualifications

Must be a current WSU student (full-time or part-time).
Customer service experience required.
Basic understanding of computing hardware, operating systems, networking and coding practices.

Responsibilities

Troubleshoot hardware, software and printer issues in Windows PCs and Macs.
Imaging Windows and Mac computers.
Apply regular software updates to lab computers on a weekly basis.
Provide technical support to Open Student Computer Labs staff via Discord, email, and phone.

Skills

Customer service

Computing basics

Networking

Coding basics

Education

WSU student

Job description

WSU's Commitment to Equal Opportunity Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title Level 1 Lab Technician
Requisition Number H00514P
Position Category Hourly/Work Study
Campus Location Weber State University - Ogden, UT
Hours per week 20
Months per year 12
Alternate work schedule
Pay Grade
Salary Hourly
Pay Rate $12.50
FLSA
Job Summary/Basic Function

The Level 1 Lab Technician is responsible for the maintenance and technical support of the computers, printers, and other technology equipment located in the Open Student Computer Labs. The Open Student Computer Labs operate at 9 separate locations on Weber State’s Ogden and Davis Campus. The Level 1 Lab Technician will provide technical support to the Computer Lab employees and Staff via Discord, email, phone, and will receive direction from the Technical Support Manager and the Lead Technician

Troubleshooting hardware, software and problems with Windows PCs, Macs, and printers
Some coding and collaborating with peers to ensure that solutions are solved and align with the University’s and Computer Lab’s needs.
Troubleshooting network connectivity issues
Imaging both Windows PC and Mac computers
Applying regular software updates to lab computers on a weekly basis

Required Qualifications

Current full-time or part-time WSU student
Customer service experience
Basic understanding of modern computing standards including hardware, operating systems, and networking and coding practices.

Preferred Qualifications