Data-Driven Facilities Operations Manager

Ross Stores, Inc.; Dublin (CA); On-site; USD 97,000 - 146,000; Full time

Job summary

Ross Stores, Inc. is seeking a Data-driven Corporate Properties professional to analyze work orders, SLA performance, and space utilization across our large office footprint.

You will partner with vendors, manage cost logs, build dashboards, and support OPEX/CAPEX forecasting while advancing workplace services and risk mitigation.

Requires 7+ years in facilities, strong analytical skills, and proficiency with MS 365/Teams; in-office role at our Dublin, CA-based corporate offices.

Qualifications

• Minimum 7 years of facilities, workplace operations, or property management experience.
• Experience coordinating outsourced vendors in high-volume corporate environments.
• Must have excellent organizational, analytical, written or communication skills with the ability to build relationships and communicate effectively with associates at all levels, including executives.
• Proficiency with Microsoft 365, Teams, and work order systems.

Responsibilities

• Monitor work orders via CMMS; analyze ticket trends, backlog, and SLA adherence & report to each site CP leader.
• Provide analytics for space moves, conference room reservations - utilization, and all MAC (moves/adds/changes) activity, make recommendations for process improvements.
• Evaluate café, food & coffee service, fitness center activity, and financial performance of these services.
• Validate scope completion and collect service reports; flag non conformance.
• Support competitive bids/RFPs and assist in updating SOWs and SLAs.
• Track OPEX/CAPEX against plan; validate invoices, process accruals, and maintain cost logs.

Skills

Analytical thinking

Communication

Organization

Problem solving

Multitasking

Education

Bachelor’s degree in business, finance or real estate

Tools

Microsoft 365

Teams

Work order systems

Job description

Ross Stores, Inc. is seeking a Data-driven Corporate Properties professional to analyze work orders, SLA performance, and space utilization across our large office footprint.

You will partner with vendors, manage cost logs, build dashboards, and support OPEX/CAPEX forecasting while advancing workplace services and risk mitigation.

Requires 7+ years in facilities, strong analytical skills, and proficiency with MS 365/Teams; in-office role at our Dublin, CA-based corporate offices.