Data Center Technician Trainee (WBLP)

Amazon Web Services (AWS); Canton (MS); On-site; USD 28,000 - 50,000; Full time

Job summary

Amazon Data Services, Inc. in Canton, Mississippi is seeking a Data Center Technician as part of the Work Based Learning Program (WBLP). This trainee role requires working at a site and falls under a 12-month training curriculum with safety certifications and operational milestones.

You will perform server rack installations, handle hardware fixes, and support 24/7 operations while coordinating with engineers and vendors. Starting pay is listed as hourly in the Canton region.

Qualifications

• Age requirement: 18 years or older.
• Willingness to participate in shift rotations to support 24/7 data center operations.
• Knowledge of computer hardware components and operating systems.
• Experience with Microsoft Office products and applications.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
• Serving as a contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Successfully completing the 12-month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones.

Skills

18 years of age or older

Shift rotations

Hardware knowledge

Office apps experience

Education

High school diploma or equivalent

STEM or vocational education

Job description

Amazon Data Services, Inc. in Canton, Mississippi is seeking a Data Center Technician as part of the Work Based Learning Program (WBLP). This trainee role requires working at a site and falls under a 12-month training curriculum with safety certifications and operational milestones.

You will perform server rack installations, handle hardware fixes, and support 24/7 operations while coordinating with engineers and vendors. Starting pay is listed as hourly in the Canton region.