Data Center Operations Technician - 24/7 Training & Growth

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 37,000 - 63,000; Full time

Job summary

Amazon Data Services, Inc. is seeking Data Center Technicians as part of the Work Based Learning Program (WBLP).

This 12-month trainee position reports to a site location in the SFO facilities and requires the successful candidate to participate in shift rotations to support 24/7 data center operations. The program emphasizes safety training and hands-on learning across hardware, software, and network domains.

Qualifications

• High school diploma or equivalent required.
• Willingness to participate in shift rotations to support 24/7 data center operations.
• Experience with basic computer hardware/components is a plus.

Responsibilities

• Take ownership of technical issues reported by customers, and coordinate with other teams to resolve them.
• Diagnose problems to identify root causes and understand the broader context.
• Maintain SLAs through proactive issue detection and reporting.

Skills

Hardware knowledge

Microsoft Office

Ticketing systems

STEM education

Education

High school diploma

Job description

Amazon Data Services, Inc. is seeking Data Center Technicians as part of the Work Based Learning Program (WBLP).

This 12-month trainee position reports to a site location in the SFO facilities and requires the successful candidate to participate in shift rotations to support 24/7 data center operations. The program emphasizes safety training and hands-on learning across hardware, software, and network domains.