Data Center Technician: 12-Month Work-Based Learning Program

Amazon Web Services (AWS); Frederick (MD); On-site; USD 32,000 - 55,000; Full time

Job summary

Amazon Data Services, Inc. - A19 in Maryland’s Frederick data center is seeking a Data Center Technician for a 12-month Work Based Learning Program.

You will perform server rack installations, handle hardware break-fix, and troubleshoot incidents while coordinating with engineers and vendors to keep services running smoothly. The program emphasizes safety certifications and hands-on training, with on-call duties and shift rotations.

Qualifications

• High school diploma or equivalent.
• Must be 18 years or older.
• Willingness to participate in shift rotations to support 24/7 data center operations.

Responsibilities

• Performing server rack installations and hardware break-fix on components.
• Troubleshooting network issues and responding to operational incidents.
• Serving as a contact point for engineers, vendors, and contractors.
• Completing the 12-month Work Based Learning Program training curriculum and certifications.

Skills

Hardware knowledge

Ticketing system

Microsoft Office

Shift rotations

Education

High school diploma

Tools

Ticketing system

Microsoft Office

Job description

Amazon Data Services, Inc. - A19 in Maryland’s Frederick data center is seeking a Data Center Technician for a 12-month Work Based Learning Program.

You will perform server rack installations, handle hardware break-fix, and troubleshoot incidents while coordinating with engineers and vendors to keep services running smoothly. The program emphasizes safety certifications and hands-on training, with on-call duties and shift rotations.