Data Center Technician, North Region – Travel-Ready

Amazon; New Albany (OH); On-site; USD 43,000 - 74,000; Full time

Job summary

Amazon is seeking a Data Center Technician for the North Region to support data center operations across OH and surrounding states. The role involves hardware diagnostics, cable and rack work, and on-call rotations to ensure high availability of AWS services.

Applicants must have 2+ years in hardware troubleshooting and 2+ years in networking, with flexibility for travel and shifts that include nights and weekends.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience.
• Work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Troubleshooting

Networking

Education

Bachelor's degree

Military IT experience

Job description

Amazon is seeking a Data Center Technician for the North Region to support data center operations across OH and surrounding states. The role involves hardware diagnostics, cable and rack work, and on-call rotations to ensure high availability of AWS services.

Applicants must have 2+ years in hardware troubleshooting and 2+ years in networking, with flexibility for travel and shifts that include nights and weekends.