Data Center Technician — Regional Travel, 24/7 Ops

Amazon; Boardman (OR); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to support the West Region across OR, NV, and AZ. This role focuses on rack installations, hardware repair, network troubleshooting, and incident response in a 24/7 data center environment.

Travel to regional sites is required and relocation may be needed. Ideal candidates have 1+ years of hardware IT experience, a high school diploma, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school or equivalent diploma.
• Work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

IT experience

Hardware troubleshooting

Flexible schedule

Education

High school diploma

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to support the West Region across OR, NV, and AZ. This role focuses on rack installations, hardware repair, network troubleshooting, and incident response in a 24/7 data center environment.

Travel to regional sites is required and relocation may be needed. Ideal candidates have 1+ years of hardware IT experience, a high school diploma, and the ability to work a flexible schedule including nights and weekends.