Data Center Technician — On-Call, 24/7 Shifts

Amazon Web Services (AWS); Sparks (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

AWS Amazon Web Services (AWS) is seeking a Data Center Technician to join our global infrastructure team in Sparks, NV. You will perform server rack installations, hardware repairs, and network troubleshooting to keep data centers running with high availability.

Candidates should have 2+ years in hardware troubleshooting and networking, with a flexible schedule that includes nights, weekends, and holidays. A bachelor’s degree in an IT field or equivalent experience is preferred.

Qualifications

• 2+ years of hardware troubleshooting experience.
• 2+ years of Layer 1/2 networking experience.
• Willingness to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Perform server rack installations and hardware break-fix on various components; troubleshoot network issues and respond to incidents to maintain service availability; carry out routine repairs across server hardware, networking, and OS.
• Serve as primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on-call duties and participate in maintenance and change management activities.
• Contribute to documentation and process improvements based on analysis of operational issues.
• Assist in interviewing, training and onboarding new team members.

Skills

Hardware troubleshooting

Networking (L1/L2)

Flexible schedule

Education

Bachelor's degree in IT/related field

Tools

Linux/Unix Administration

Job description

AWS Amazon Web Services (AWS) is seeking a Data Center Technician to join our global infrastructure team in Sparks, NV. You will perform server rack installations, hardware repairs, and network troubleshooting to keep data centers running with high availability.

Candidates should have 2+ years in hardware troubleshooting and networking, with a flexible schedule that includes nights, weekends, and holidays. A bachelor’s degree in an IT field or equivalent experience is preferred.