24/7 Data Center Technician — Hardware & Network Ops

Amazon Inc.; Sparks, Northern (NV, KY); Hybride; USD 39 000 - 68 000; Plein temps

Résumé du poste

Amazon Data Services, Inc. is seeking a Data Center Technician to support 24/7 data center operations in Sparks, NV. You will install equipment, perform hardware repairs, and troubleshoot complex systems while collaborating with engineers and vendors.

The role requires travel within the regional area, on-call shifts, and the ability to work nights or weekends to maintain service availability.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school or equivalent diploma.
• Work a flexible schedule including weekends, nights, and holidays.

Responsabilités

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to train and onboard new team members.

Connaissances

Hardware troubleshooting

IT experience

Flexible schedule

Formation

High school diploma

Associate's degree (relevant field)

Outils

Ticketing system

Description du poste

Amazon Data Services, Inc. is seeking a Data Center Technician to support 24/7 data center operations in Sparks, NV. You will install equipment, perform hardware repairs, and troubleshoot complex systems while collaborating with engineers and vendors.

The role requires travel within the regional area, on-call shifts, and the ability to work nights or weekends to maintain service availability.