Data Center Technician - 24/7 Ops, Travel Ready

Amazon Inc.; Sterling (VA); In loco; USD 39.000 - 67.000; Tempo pieno

Descrizione del lavoro

Amazon Data Services, Inc. in Sterling, VA is seeking a Data Center Technician to install, troubleshoot, and maintain server hardware and network components in a 24/7 environment.

This role requires travel between data center sites, on-call duties, and close collaboration with engineers and vendors. The position emphasizes hands-on problem solving, documentation, and teamwork, with a starting hourly pay range of 27.98 to 48.99 USD.

Competenze

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Mansioni

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to train and onboard new team members.

Conoscenze

Hardware troubleshooting

Networking

Customer interaction

Formazione

High school diploma

Descrizione del lavoro

Amazon Data Services, Inc. in Sterling, VA is seeking a Data Center Technician to install, troubleshoot, and maintain server hardware and network components in a 24/7 environment.

This role requires travel between data center sites, on-call duties, and close collaboration with engineers and vendors. The position emphasizes hands-on problem solving, documentation, and teamwork, with a starting hourly pay range of 27.98 to 48.99 USD.