Data Center Technician: 24/7 Regional Infra Support

Amazon; Sterling (VA); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. in Sterling, VA is seeking a Data Center Technician to join a 24/7 operations team across the Southeast region. You will install equipment, perform hardware break-fix, and troubleshoot server/network issues to keep critical infrastructure running.

Travel to multiple site locations within VA/GA/MS/NC is required, along with a willingness to relocate. The role emphasizes collaboration with engineers, vendors, and contractors and requires flexibility for day, night, and

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school or equivalent diploma.
• Work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Flexible schedule

On-call / shift duties

Education

High school diploma

Associate's degree in CS/Networking

Tools

Ticketing system

Job description

Amazon Data Services, Inc. in Sterling, VA is seeking a Data Center Technician to join a 24/7 operations team across the Southeast region. You will install equipment, perform hardware break-fix, and troubleshoot server/network issues to keep critical infrastructure running.

Travel to multiple site locations within VA/GA/MS/NC is required, along with a willingness to relocate. The role emphasizes collaboration with engineers, vendors, and contractors and requires flexibility for day, night, and