Cloud Data Center Technician - 24/7 Ops & On-Call

Amazon Inc.; Sterling (VA); On-site; USD 45,000 - 80,000; Full time

Job summary

Amazon Data Services, Inc. in Sterling, VA is seeking an Engineering Operations Technician for 24/7 data center operations.

You will install equipment, repair hardware, troubleshoot networks, and maintain detailed documentation while collaborating with engineers, developers, and vendors across AWS infrastructure. Travel to multiple data center sites is required, with on-call shifts and possible relocation assistance noted.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Willingness to work weekends, nights, and holidays.
• High school diploma or equivalent.

Responsibilities

• Perform server rack installations and hardware break-fix; troubleshoot network issues.
• Serve as primary contact for internal and external stakeholders.
• Participate in on-call duties and scheduled maintenance.
• Contribute to documentation and process improvements.
• Assist in training and onboarding new team members.

Skills

Server hardware

Flexible schedule

Travel availability

Education

High school diploma

Tools

Ticketing system

Networking basics

Job description

Amazon Data Services, Inc. in Sterling, VA is seeking an Engineering Operations Technician for 24/7 data center operations.

You will install equipment, repair hardware, troubleshoot networks, and maintain detailed documentation while collaborating with engineers, developers, and vendors across AWS infrastructure. Travel to multiple data center sites is required, with on-call shifts and possible relocation assistance noted.