Data Center Technician – 24/7 On-Call & Relocation Stipend

Amazon Web Services (AWS); Covington (GA); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain AWS global infrastructure and support data center operations.

The role involves hardware diagnostics, network troubleshooting, and on-site repairs to ensure high availability for AWS services. The candidate will work with a diverse team of engineers and operations staff, participate in shift work, and may travel between data center locations as needed.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Server hardware

Networking

Education

Bachelor's degree in IT-related field

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain AWS global infrastructure and support data center operations.

The role involves hardware diagnostics, network troubleshooting, and on-site repairs to ensure high availability for AWS services. The candidate will work with a diverse team of engineers and operations staff, participate in shift work, and may travel between data center locations as needed.