Data Center Technician: 24/7 On-Call Hardware & Networking

Amazon Inc.; Hermiston (OR); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician in Hermiston, OR to perform hardware diagnostics, rack installations, and network troubleshooting. You will participate in on-call rotations and work shifts to support 24/7 operations.

The role requires 2+ years in hardware troubleshooting and 1+ year in networking, with the ability to travel between data center sites as needed. Relocation stipend may be provided for eligible relocation.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school diploma or equivalent.
• Willingness to work nights, weekends, and holidays.
• Experience in a data center or other critical environment.

Responsibilities

• Perform server rack installations, hardware break-fix, troubleshoot network issues and respond to incidents to maintain AWS service availability.
• Serve as a primary contact for internal and external stakeholders including engineers, vendors, and contractors.
• Participate in on-call duties and scheduled maintenance/change management activities.
• Contribute to documentation and process improvements based on issue analysis.
• Help train and onboard new team members.

Skills

Hardware troubleshooting

Networking

UNIX/Linux knowledge

Data center operations

Education

High school diploma

Bachelor's degree in IT-related field

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician in Hermiston, OR to perform hardware diagnostics, rack installations, and network troubleshooting. You will participate in on-call rotations and work shifts to support 24/7 operations.

The role requires 2+ years in hardware troubleshooting and 1+ year in networking, with the ability to travel between data center sites as needed. Relocation stipend may be provided for eligible relocation.