On-Call Cloud Data Center Technician

Amazon Web Services (AWS); Hermiston (OR); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in Hermiston, Oregon is seeking a Data Center Technician to safeguard global cloud infrastructure and maintain data center operations for AWS services.

The role involves hardware and network diagnostics, physical repairs, and an on-call rotation to ensure continuous availability. You will work with a diverse team of engineers, supply chain specialists, and security experts, contributing to safety standards while keeping costs low for customers.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.

Responsibilities

• Performing server rack installations, hardware break-fix on components, troubleshooting network issues and responding to incidents to maintain service availability.
• Serve as primary contact with engineers, software developers, vendors, and contractors.
• Perform on-call duties and participate in maintenance and change management activities.
• Contribute to documentation and process improvements based on issues analyzed.
• Assist with interviewing, training and onboarding new team members.

Skills

Server hardware troubleshooting

Networking (L1/L2)

Education

Bachelor's degree in IT-related field

Job description

Amazon Data Services, Inc. in Hermiston, Oregon is seeking a Data Center Technician to safeguard global cloud infrastructure and maintain data center operations for AWS services.

The role involves hardware and network diagnostics, physical repairs, and an on-call rotation to ensure continuous availability. You will work with a diverse team of engineers, supply chain specialists, and security experts, contributing to safety standards while keeping costs low for customers.