Data Center Technician: 24/7 On-Call Hardware & Networking

Amazon Web Services (AWS); Frederick (MD); On-site; USD 37,000 - 66,000; Full time

Job summary

Amazon Data Services, Inc. in Frederick, MD is seeking a Data Center Technician to install, troubleshoot, and repair server hardware and network components in a 24/7 data center environment.

The role emphasizes rapid incident response and collaboration to maintain service availability. Qualified candidates have 2+ years hardware repair experience and 1+ year networking exposure, plus a high school diploma and valid driver's license for regional travel.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking

Education

High school diploma

Job description

Amazon Data Services, Inc. in Frederick, MD is seeking a Data Center Technician to install, troubleshoot, and repair server hardware and network components in a 24/7 data center environment.

The role emphasizes rapid incident response and collaboration to maintain service availability. Qualified candidates have 2+ years hardware repair experience and 1+ year networking exposure, plus a high school diploma and valid driver's license for regional travel.