Data Center Technician: 24/7 On-Call Ops

Amazon Web Services (AWS); Fallsington (Bucks County); On-site; USD 41,000 - 74,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in the United States is seeking a on-site Data Center Technician to perform server rack installations, hardware repair, and network troubleshooting across AWS data centers.

This role emphasizes hands-on hardware work, rapid diagnostics, and collaboration with cross-functional teams. The position supports 24/7 operations, requiring willingness to travel between sites and work longer shifts.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to interview, train and onboard new team members.

Skills

Networking experience

Linux

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Job description

Amazon Data Services, Inc. in the United States is seeking a on-site Data Center Technician to perform server rack installations, hardware repair, and network troubleshooting across AWS data centers.

This role emphasizes hands-on hardware work, rapid diagnostics, and collaboration with cross-functional teams. The position supports 24/7 operations, requiring willingness to travel between sites and work longer shifts.