Data Center Technician — 24/7 On-Call Operations

Amazon Web Services (AWS); Manassas (VA); On-site; USD 37,000 - 66,000; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Job summary

Amazon Data Services, Inc. in Manassas, VA seeks Data Center Technician to install server racks, troubleshoot hardware, and resolve incidents to maintain data center uptime.

You will be a primary liaison for engineers and contractors, perform on-call duties, and contribute to documentation. The role requires 1+ years IT hardware experience and a flexible schedule, with travel within the region as needed.

Qualifications

• Basic experience diagnosing server hardware and related IT issues.
• Willingness to work a flexible schedule including evenings and weekends.
• Strong written and verbal communication for incident handling.

Responsibilities

• Perform server rack installations and hardware break-fix on components.
• Serve as a primary contact point for internal and external stakeholders.
• Handle on-call duties and participate in scheduled maintenance and change management.
• Contribute to documentation and process improvements based on issues analyzed.
• Train and onboard new team members.

Skills

Server hardware

Troubleshooting

Flexible schedule

Communication

Education

High school diploma

Associate's degree in CS or Networking

Tools

Ticketing system

Job description

Amazon Data Services, Inc. in Manassas, VA seeks Data Center Technician to install server racks, troubleshoot hardware, and resolve incidents to maintain data center uptime.

You will be a primary liaison for engineers and contractors, perform on-call duties, and contribute to documentation. The role requires 1+ years IT hardware experience and a flexible schedule, with travel within the region as needed.