Data Center Technician - 24/7 On-Call Hardware & Network

Amazon Web Services (AWS); Dublin (OH); On-site; USD 43,000 - 74,000; Full time

Job summary

Amazon Data Services, Inc. in Dublin, OH is seeking a Data Center Technician to perform server hardware troubleshooting, network diagnostics, and on-call maintenance to keep AWS services running.

You will install racks, repair hardware, respond to incidents, and collaborate with software, hardware, and operations teams to uphold safety and availability. This role requires travel to multiple data centers and shift work.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.
• Bachelor's degree in IT-related field or equivalent experience.
• Experience training and onboarding new team members.

Responsibilities

• Performing server rack installations and hardware break-fix.
• Troubleshooting network issues and responding to incidents.
• Carrying out routine repairs on servers, storage, and OS.
• Contributing to documentation and process improvements.
• Training and onboarding new team members.

Skills

Server hardware troubleshooting

Networking L1/L2

Linux/Unix Administration

Education

Bachelor's degree in IT-related field

Job description

Amazon Data Services, Inc. in Dublin, OH is seeking a Data Center Technician to perform server hardware troubleshooting, network diagnostics, and on-call maintenance to keep AWS services running.

You will install racks, repair hardware, respond to incidents, and collaborate with software, hardware, and operations teams to uphold safety and availability. This role requires travel to multiple data centers and shift work.