Data Center Technician - 24/7 On-Call Hardware & Network

Amazon Web Services (AWS); Umatilla (OR); On-site; USD 41,328 - 74,390; Full time

Benefits offered by this job

Health insurance

Restricted stock units (RSUs)

Sign-on payments

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to support AWS data centers in Oregon.

You will perform server rack installations, hardware repairs, and network troubleshooting to ensure continuous service availability across regions. You’ll work with a diverse team of engineers and operations staff, participate in on‑call rotations, and contribute to documentation and process improvements while adhering to safety and security standards.

Qualifications

• 18+ months of computer/server hardware troubleshooting or related IT experience.
• 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).
• Willingness to work a flexible schedule including weekends, nights, and holidays.
• Travel to or commuting between data center locations as needed.

Responsibilities

• Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on‑call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Hardware troubleshooting

Networking troubleshooting

On-call readiness

Willingness to travel

Shift work flexibility

Education

Bachelor’s degree or equivalent in IT field

Tools

CompTIA certifications

CCENT

Network+

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to support AWS data centers in Oregon.

You will perform server rack installations, hardware repairs, and network troubleshooting to ensure continuous service availability across regions. You’ll work with a diverse team of engineers and operations staff, participate in on‑call rotations, and contribute to documentation and process improvements while adhering to safety and security standards.