Data Center Technician - 24/7 Hands-On Support

Flexential; Nashville (TN); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental and Vision

401(k)

HSA/FSA

Life and AD&D

Disability insurance

Paid time off

Leave of absence

Employee assistance program

Wellness program

Rewards program

Zusammenfassung

Flexential is seeking a Data Center Technician in Nashville to provide 24x7x365 physical and Level II technical support. The role requires handling customer installations, site expansions, outages, and remote hands tasks while maintaining security and cabling standards.

Candidates should be reliable with strong communication skills, the ability to document work, and a willingness to work varied shifts in a fast-paced data center environment.

Qualifikationen

• Strong customer-facing skills and professional communication.
• Understanding of Windows operating systems and basic IT concepts.
• Ability to learn quickly and follow internal procedures.

Aufgaben

• Respond to customer calls and emails promptly and professionally.
• Monitor and troubleshoot infrastructure and alarms; escalate to engineering as needed.
• Perform physical security tasks and manage sign-in/badging procedures for customers.

Kenntnisse

Customer service

Windows OS

Communication

Problem solving

Documentation

Time management

Self-motivation

Team collaboration

Ausbildung

High school diploma or equivalent

Tools

ServiceNow

ERP

Cabling standards

Jobbeschreibung

Flexential is seeking a Data Center Technician in Nashville to provide 24x7x365 physical and Level II technical support. The role requires handling customer installations, site expansions, outages, and remote hands tasks while maintaining security and cabling standards.

Candidates should be reliable with strong communication skills, the ability to document work, and a willingness to work varied shifts in a fast-paced data center environment.