Data Center Technician - 24/7 Global Cloud Ops

Amazon Web Services (AWS); Atlanta (GA); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. in USA, GA, Atlanta is seeking a Data Center Technician to help maintain our global cloud infrastructure. You will install equipment, troubleshoot hardware and network components, and respond to incidents to keep services available around the clock.

You’ll collaborate with software, hardware, and network engineers, document changes, and participate in on-call rotations. The role requires flexibility and a proactive approach in a fast-paced data center environment.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Willing to work a flexible schedule, including nights, weekends, and holidays.
• Ability to install equipment and create documentation in data centers.

Responsibilities

• Performing server rack installations and hardware break-fix.
• Troubleshoot network issues and respond to incidents 24/7.
• Provide on-call support and maintenance activities.
• Contribute to documentation and process improvements.
• Train and onboard new team members.

Skills

Hardware troubleshooting

Networking basics

Incident response

Documentation

Education

High school diploma

Associate's degree in CS/ Networking

Tools

Ticketing system

Documentation tools

Diagnostics software

Job description

Amazon Data Services, Inc. in USA, GA, Atlanta is seeking a Data Center Technician to help maintain our global cloud infrastructure. You will install equipment, troubleshoot hardware and network components, and respond to incidents to keep services available around the clock.

You’ll collaborate with software, hardware, and network engineers, document changes, and participate in on-call rotations. The role requires flexibility and a proactive approach in a fast-paced data center environment.