24/7 Data Center Technician — Infra Specialist

Amazon Inc.; Lithia Springs (GA); On-site; USD 39,000 - 67,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Lithia Springs, GA is seeking a Data Center Technician to install equipment, perform hardware break-fix, and troubleshoot network issues.

The role requires flexibility for 24/7 operations, travel between data centers, and participation in on-call duties. The position emphasizes documentation, process improvement, and onboarding new team members, with a relocation stipend for eligible candidates and a strong commitment to safety and security in a diverse, inclusive

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Work a flexible schedule including weekends, nights, and holidays.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to train and onboard new team members.

Skills

Hardware troubleshooting

Team collaboration

Shift work

Travel readiness

Education

High school diploma

Associate's degree (preferred)

Tools

Ticketing systems

Job description

Amazon Data Services, Inc. in Lithia Springs, GA is seeking a Data Center Technician to install equipment, perform hardware break-fix, and troubleshoot network issues.

The role requires flexibility for 24/7 operations, travel between data centers, and participation in on-call duties. The position emphasizes documentation, process improvement, and onboarding new team members, with a relocation stipend for eligible candidates and a strong commitment to safety and security in a diverse, inclusive