Cloud Data Center Technician – 24/7 On-Call

Amazon Web Services (AWS); Sparks (NV); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain and operate AWS global infrastructure across data centers. The role involves installing equipment, repairing hardware, and ensuring continuous service despite a 24/7 operation.

Travel within the region may be required. You will collaborate with engineers, security, and operations teams to uphold safety, efficiency, and cost targets while supporting a diverse, inclusive culture.

Qualifications

• 1+ years of computer/server hardware troubleshooting experience.
• Able to work a flexible schedule including weekends, nights, and holidays.
• Knowledge of network design, protocols and Layer 1/2 troubleshooting is preferred.

Responsibilities

• Performing server rack installations and hardware break-fix on components.
• Troubleshooting network issues and responding to operational incidents.
• Serving as a primary contact for internal and external stakeholders.
• On-call duties and participating in maintenance and change management.
• Contributing to documentation and process improvement.

Skills

Hardware troubleshooting

Network design

Layer 1/2 troubleshooting

Education

High school diploma

Associate's degree in CS or Networking

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain and operate AWS global infrastructure across data centers. The role involves installing equipment, repairing hardware, and ensuring continuous service despite a 24/7 operation.

Travel within the region may be required. You will collaborate with engineers, security, and operations teams to uphold safety, efficiency, and cost targets while supporting a diverse, inclusive culture.