Data Center Technician — 24/7 Cloud Infra Guardian

Amazon Web Services (AWS); Lithia Springs (GA); On-site; USD 39,000 - 67,000; Full time

Job summary

Amazon Data Services, Inc. in Lithia Springs, GA seeks a data center technician to install, troubleshoot, and repair server hardware while supporting 24/7 operations. The role requires travel between data center sites and a willingness to work day, night, and weekend shifts.

You will collaborate with engineers, software developers, and vendors to maintain service availability and document operational issues. The position emphasizes safety, documentation, and proactive problem solving.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Work a flexible schedule including weekends, nights, and holidays.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability.
• Serving as a primary contact point for internal and external stakeholders including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on analysis of operational issues.
• Helping to train and onboard new team members.

Skills

Hardware troubleshooting

Flexible schedule

Travel willingness

Education

High school diploma

Tools

Ticketing system

Job description

Amazon Data Services, Inc. in Lithia Springs, GA seeks a data center technician to install, troubleshoot, and repair server hardware while supporting 24/7 operations. The role requires travel between data center sites and a willingness to work day, night, and weekend shifts.

You will collaborate with engineers, software developers, and vendors to maintain service availability and document operational issues. The position emphasizes safety, documentation, and proactive problem solving.