Data Center Technician — 24/7 On-Call, Global Infra

Amazon

Lithia Springs (GA)

On-site

USD 39,000 - 68,000

Full time

4 days ago

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Job summary

Amazon is seeking a Data Center Technician in Lithia Springs, GA to install equipment, troubleshoot hardware and network issues, and maintain 24/7 operations. The role emphasizes independent work, strong communication, and the ability to travel between data center sites as needed.

You'll join AWS Infrastructure Services, collaborating with engineers and security teams to ensure high availability and efficiency.

Qualifications

1+ years of computer/server hardware troubleshooting or related IT experience.
Work a flexible schedule including weekends, nights, and holidays.
High school or equivalent diploma.

Responsibilities

Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on‑call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members