Cloud Data Center Technician — 24/7 On-Call Ops

Amazon Data Services, Inc.; Covington (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

Amazon Data Services, Inc. in Covington, GA, seeks a Data Center Technician to diagnose and repair server and network hardware across AWS data centers, with on-call duties. The role requires lifting up to 40 pounds and working 24/7 shifts.

You will travel between sites, install rack hardware, troubleshoot incidents, and assist with change management, documentation, and onboarding of new teammates. This position is on-site and involves relocation travel as needed.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.

Responsibilities

• Perform server rack installations and hardware repairs; troubleshoot network issues and participate in on-call rotation.
• Serve as primary contact for internal/external stakeholders; document issues and contribute to process improvements.
• Participate in scheduled maintenance, change management, and onboarding of new team members.

Skills

Hardware troubleshooting

Networking basics

Linux/Unix administration

Travel ability

Education

Bachelor's degree in IT-related field

Job description

Amazon Data Services, Inc. in Covington, GA, seeks a Data Center Technician to diagnose and repair server and network hardware across AWS data centers, with on-call duties. The role requires lifting up to 40 pounds and working 24/7 shifts.

You will travel between sites, install rack hardware, troubleshoot incidents, and assist with change management, documentation, and onboarding of new teammates. This position is on-site and involves relocation travel as needed.