Data Center Server Field Engineer

Zones, LLC; Buffalo (NY); Presencial; USD 55.104 - 57.859; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Paid sick leave

Employee benefits package

Descripción de la vacante

Zones, LLC is seeking an experienced Field Service Engineer to support enterprise server hardware in our Buffalo, NY data centers. This 6-month+ contract role focuses on installation, maintenance, troubleshooting, and upgrades with an emphasis on uptime and customer satisfaction.

You will install and configure servers, perform break-fix repairs, coordinate with NOC and operations teams, and maintain accurate service records.

Formación

• 5+ years of hands-on data center server hardware experience.
• Associate degree in IT, CS, Electronics, or equivalent.
• Experience with server brands: Supermicro, Dell PowerEdge, HPE, Lenovo, Cisco UCS.
• Strong hardware diagnostics, problem-solving and customer service.
• Ability to lift up to 50 lbs and work in raised-floor data centers.

Responsabilidades

• Install, configure, and deploy enterprise server hardware in data center environments.
• Perform break‑fix maintenance and hardware replacement for servers and storage devices.
• Diagnose and resolve server hardware failures (GPUs, CPUs, memory, RAID controllers, power supplies).
• Coordinate with NOC, system admins, and data center ops teams; document work in ticketing systems.
• Participate in on‑call rotations and ensure adherence to safety and change-management procedures.

Conocimientos

Data center hardware experience

Hardware diagnostics

Customer service

Communication skills

Lifting capabilities (up to 50 lbs)

Educación

Associate degree in IT/CS/Electronics

Herramientas

Supermicro

Dell PowerEdge

HPE servers

Lenovo servers

Cisco UCS

Descripción del empleo

Zones, LLC is seeking an experienced Field Service Engineer to support enterprise server hardware in our Buffalo, NY data centers. This 6-month+ contract role focuses on installation, maintenance, troubleshooting, and upgrades with an emphasis on uptime and customer satisfaction.

You will install and configure servers, perform break-fix repairs, coordinate with NOC and operations teams, and maintain accurate service records.