Senior Data Center Server Engineer – Night Shift

Zones, LLC; Village of Endicott (NY); Hybrid; USD 57,000 - 81,000; Full time

Benefits offered by this job

Medical coverage

Sick leave

Work-life balance

Job summary

Zones, LLC is seeking an experienced Resident Service Engineer to support enterprise server hardware in data centers. The role focuses on installation, maintenance, troubleshooting, and upgrades of server infrastructure across customer and company-operated sites.

The position requires 5+ years hands-on experience, an associate degree, and the ability to work independently in mission-critical environments. Expect on-call rotations and a 5:00 PM–2:00 AM shift in Endicott, NY at a pay of $50.00 per

Qualifications

• 5+ years of hands-on experience supporting enterprise server hardware in data center environments.
• Associate degree in Information Technology, Computer Science, Electronics, or equivalent work experience.
• Hands-on experience with server platforms from major manufacturers such as Supermicro, Dell, HPE, Lenovo, and Cisco UCS.

Responsibilities

• Install, configure, and deploy enterprise server hardware in data center environments.
• Perform break-fix maintenance and hardware replacement for servers, storage devices, and supporting infrastructure.
• Diagnose and resolve server hardware failures including GPUs, CPUs, memory, motherboards, RAID controllers, and power supplies.
• Conduct preventive maintenance inspections and health checks on data center equipment.
• Support hardware upgrades, firmware updates, and technology refresh projects.
• Perform rack-and-stack activities, structured cabling, labeling, and hardware inventory management.
• Troubleshoot server performance, connectivity, and hardware-related issues using diagnostic tools and vendor utilities.
• Coordinate with NOC, System Administrators, Data Center Operations teams, and OEM support organizations.
• Document all service activities, troubleshooting steps, repairs, and asset updates within ticketing systems.
• Ensure compliance with data center standards, change management procedures, and safety protocols.
• Respond to scheduled maintenance activities and emergency service requests within SLAs.
• Provide technical support for multiple server platforms and vendor technologies.
• Maintain records of spare parts inventory and equipment lifecycle status.
• Participate in on-call support rotations and after-hours maintenance windows as required.

Skills

Hardware diagnostics

Customer service

Independent work

Linux

Windows Server

Education

Associate degree in IT/CS/electronics

Tools

Supermicro

Dell PowerEdge

HPE ProLiant

Lenovo

Cisco UCS

VMware vSphere

Hyper-V

Nutanix

Job description

Zones, LLC is seeking an experienced Resident Service Engineer to support enterprise server hardware in data centers. The role focuses on installation, maintenance, troubleshooting, and upgrades of server infrastructure across customer and company-operated sites.

The position requires 5+ years hands-on experience, an associate degree, and the ability to work independently in mission-critical environments. Expect on-call rotations and a 5:00 PM–2:00 AM shift in Endicott, NY at a pay of $50.00 per